GENERALI MERKURY 2 SYSTEM

2013 – still

CHALLENGE

Building sales system with a modern interface of the user, decreasing maintenance costs and time-to-market. Introducing a possibility of joint sale (cross-sell and up-sell).

SOLUTION

In order to build and pass down the know-how about the system to Generali, the project has been run from the beginning with a support of mixed team. Analysts and a few programmers came from the client’s company, however the project manager as well as most of programming team was from Decerto. Both analysis and the system came out iteratively without the classic exclusion of analysis and development stage. Such an approach was possible thanks to the commitment of product owner who was looking after the direction of the project throughout the entire process. He also set priorities capably during system testing. In the key moment of the project there were 40 people involved in one time.

40 PEOPLE INVOLVED
IN THE KEY MOMENT OF THE PROJECT

SUCCESS

Within 12 months the system was built which:

  • WHEN ISSUING POLICIES IT BASES ON CENTRAL CLIENT’S BASE,
  • SPEEDS UP SALES PROCESS,
  • SUPPORTS THE AGENT IN SALES OF MORE THAN ONE PRODUCT AT THE SAME TIME,
  • HAS A LOW MAINTENANCE AND FURTHER DEVELOPMENT COST,
  • IS EFFICIENT AND CALIBRATED BOTH HORIZONTALLY AND VERTICALLY.