Overcoming Common Challenges in Insurance with Low-Code Platforms

Janusz Januszkiewicz
August 9, 2024

In the face of a rapidly changing insurance industry, insurance companies encounter a number of challenges related to the need for quick adaptation to new regulations, increasing customer expectations, and the necessity to optimize operational costs. Traditional development methods often struggle to keep up with these demands, leading to delays in bringing new products to market and increasing costs and burdens on IT teams.

Common Problems in the Insurance Industry

The insurance industry faces many challenges stemming from growing regulatory demands, changing customer expectations, and a rapidly evolving technology market. Traditional development methods often cannot meet these challenges, resulting in delays in delivering new solutions and increased operational costs.

Insurance companies often grapple with issues such as:

  • Long Software Development Cycles: Traditional insurance software development processes are time-consuming, leading to delays in bringing new products to market.
  • High Operational Costs: Employing large teams of programmers and maintaining complex insurance systems generates significant costs.
  • Difficulties in System Integration: Insurers often use many different insurance systems, making integration and data management challenging.
  • Lack of Flexibility: Traditional insurance systems are usually inflexible, making it difficult to quickly adapt to market or regulatory changes.

In response to these problems, an increasing number of insurance organizations are turning to low-code development platform, which offers faster, more flexible, and less costly solutions.

Low-Code Development Platform as a Solution

Low-code platform is a technology that enables the creation of applications with minimal use of traditional coding. Instead of programming every element from scratch, developers can utilize ready-made modules, visual interfaces, and process automation tools. This allows for the rapid creation and deployment of solutions that are flexible and easy to modify.

Low-code development platform is the answer to many of the aforementioned challenges in the insurance industry.

Low-code platform allow for the creation of applications using graphical user interfaces and ready-made templates, significantly reducing the time required for insurance software development and the costs associated with hiring specialized programmers. This enables insurers to bring new products to market faster, better adapt to changing regulations, and more effectively manage their insurance systems.

What Challenges in the Insurance Industry Can Be Overcome with the Help of a Low-Code Platform?

Low-Code platforms are becoming increasingly popular in the insurance industry because they enable rapid development and deployment of applications without the need for deep coding skills. Here are the key challenges in insurance that can be overcome with the help of Low-Code platforms:

  1. Speed of Bringing New Products to Market: The insurance industry is dynamic and requires frequent introduction of new products or updates to existing ones. Low-Code platforms allow for quick prototyping and deployment of new solutions, reducing the time needed to bring them to market.
  2. Integration with Existing Systems: Many insurance companies use various, often legacy IT systems. Low-Code platforms facilitate the integration of new applications with existing systems through ready-made connectors and APIs, minimizing errors and speeding up the deployment process.
  3. Personalization of Services and Process Automation: Insurers increasingly need to tailor their offerings to individual customer needs. Low-Code platforms enable the creation of personalized applications that automate processes such as claims handling, premium calculation, or customer communication, improving operational efficiency.
  4. Reducing IT Costs: The traditional approach to insurance software development requires significant financial and human resources. Low-Code platforms lower costs by enabling application development by non-specialist staff, reducing the need for expensive development teams.
  5. Rapid Response to Regulatory Changes: The insurance industry is highly regulated and often needs to adapt its systems to new laws. Low-Code platforms allow for quick updates to systems, making it easier for insurance companies to comply with new legal requirements.
  6. Improving User Experience: With the ability to quickly create prototypes and test them, Low-Code platforms allow insurance companies to implement user interface improvements faster, leading to better customer experiences and higher satisfaction with services.
  7. Increased Flexibility and Scalability: In a rapidly changing market, insurance companies must be flexible and ready for quick changes. Low-Code platforms enable the rapid scaling of solutions and their adaptation to evolving business needs.

Low-Code platforms significantly contribute to the optimization of processes in the insurance industry, allowing companies to better compete in the market and respond more quickly to customer needs and regulatory changes.

Key Benefits of Low-Code Platforms in Insurance

  • Shortened Time-to-Market: With low-code platforms, insurance companies can more quickly prototype, test, and deploy new applications, allowing them to respond faster to changing market needs.
  • Cost Reduction: A simplified insurance software development process means less demand for highly skilled programmers, leading to reduced development and maintenance costs.
  • Increased Flexibility and Scalability: Low-code platforms allow for easy modification of existing applications and their scaling as the insurance company grows.
  • Better Collaboration Between Departments: Thanks to visual application development tools (drag and drop interface), non-technical users can more easily participate in the development process, improving communication and aligning solutions with business needs.

Case study of Low-Code Platform: Decerto

Decerto utilizes low-code platform to enable its clients to quickly and efficiently make changes in insurance systems. Their product, pricing, and underwriting system - Policy & Underwriting System - allows business users to make changes without involving professional developers and technical expertise, significantly shortening project timelines and reducing operational costs.

Summary

Low-code platform is becoming a key tool for insurance companies that want to stay competitive in a dynamically changing environment. With this approach, insurers can not only bring innovations to market faster but also reduce operational costs and improve collaboration between business departments. Adopting low-code tools can, therefore, become a strategic advantage that allows insurance companies to effectively overcome future challenges.

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